Frequently Asked Questions
Still have questions? I’ve (hopefully) got answers. Please reach out to me directly if there’s anything here I haven’t covered.

What’s your cancellation policy?
Appointments canceled less than 24 hours in advance will be subject to a $25 rescheduling fee. Also, if you are more than 15 minutes late, your appointment will be forfeited. It’s super easy to reschedule or cancel your appointments from any email reminder or reach out to me directly.
How do I book an appointment?
Existing clients, head to the booking page to schedule your next appointment. If you’re a new client, fill out the New Client form and we’ll reach out when there’s an opening.
I’m a new client - how do I book an appointment?
If you’re a new client, fill out the New Client Form and I’ll reach out when there’s an opening.
I need to cancel or reschedule!
No worries! You can easily cancel or reschedule your upcoming appointments using the confirmation email you received when you first booked, or by logging into your account at the booking page. Please note: appointments canceled less than 24 hours in advance will be subject to a $25 rescheduling fee. Also, if you are more than 15 minutes late, your appointment will be forfeited.
What are your rates?
Check out the Price List with my current rates and keep in mind, they’re subject to change.
Any other questions? Email me at robinbro09@gmail.com.